Case Study: Logistics Transport Firm

‍Business: Logistics Transport Firm
Industry: Agricultural
Transported Product: Harvested Crops
Vehicles: B-Double Trucks
Location: Northern Queensland

Objective of Installation:

‍This logistics fleet transports harvested produce from the farmer to the food processor. Deliveries are time sensitive. Jobs require sizable volumes of raw produce to be loaded and transferred, for processing. The fleet uses large B-Double trucks and the narrow, winding roads of this northern Queensland region are shared with tourist traffic.

Due to the truck size, road conditions and a load of consumables, this logistics firm wanted a vehicle-based recording system that would enhance road safety and offer opportunities to improve productivity.

Requirements of the Fleet Vision System:
The fleet required a camera system that offered recording functionality for an ongoing reviewing process. The system needed to support 4 camera perspectives in and around the vehicle.

The recorded views cover the front and side views of the vehicle along with a view of the driver, in the cabin. The in-vehicle camera records driver behavior and allows fleet management to monitor issues in relation to fatigue or distraction. The video footage also embeds data for time, date, speed, G-forces and location.

200Product Specifications:
Vehicles run 24 hours a day, 7 days a week during peak harvest, so the fleet chose Vacron recorders with 500GB memory to capture video from the 4 camera locations. The Vacron system offers in excess of 21 days of stored data, before overwriting the footage.

This provides ample time for incidents and/or complaints to be reviewed and reported.

Safety Benefits:‍

All fleet vehicles carry a contact phone number for the Food Processor and a truck identification number. The logistics firm can access the recorded footage for a specific vehicle number and review driver behavior if complaints are received. This footage can verify whether a complaint is justified, management can then take corrective action and report the outcomes to their customer.

This transport business found that using in-vehicle recording devices increases driver accountability, allows fleet management to monitor compliance with company safety procedures and provides proof of innocence if a roadside complaint is unwarranted.

Productivity Benefits:
The driver camera is an integral tool in determining why incidents occur and provides opportunities to both improve performance and reduce potential safety risks. Recordings can reveal possible distraction or fatigue and the footage is a great support tool to use when driver counselling or further training is required.

When complaints are unwarranted and the complainant insists on taking the matter further, the video footage is used to provide indisputable proof of the fleet driver’s safe driving behavior. In some cases the video showed clearly that a member of the public’s own driving behavior had placed themselves, the truck driver and other road users at considerable risk.

As the video footage provides examples of real-time, industry specific incidents, this business uses it as a driver training tool, to improve operating procedures and to develop new driver policies.

Policies & Positive Outcomes:
With the installation of fleet cameras and recording devices, operational policies were created to protect the privacy of drivers. Establishing protocols around what triggers the viewing of a recordings, alleviated driver concerns of being continually monitored.

Recorded information gives fleet management easy access to data; to assess a complaint from the public, a roadside incident or as a support tool if the fleet is seeking compensation from others. Recordings provide many advantages, including opportunities to improve business productivity, to increase vehicle safety, enhance driver performance and provide a rapid resolution to incidents.

As fleet owners need to safeguard their business against the new Chain of Responsibility laws, the in-vehicle recording systems provide a way to improve driver accountability and performance.

The safety and productivity benefits offered by fleet focused Mobile Digital Video Recorders, delivers a fast return on investment and Truck Rear Vision Systems can tailor a solution that will suit the needs of your vehicles and industry requirements.